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RENTER & DRIVER REQUIREMENTS
1. All drivers must be minimum 25 years of age at time of rental, and
possess valid
drivers' license. Valid international drivers’ licenses are accepted.
2. Renter must have major credit card and picture identification.
3. Renter authorizes JoesRV Rentals Inc. to obtain a credit report,
if necessary, at renter’s cost.
4. Renter must be present at time of pick up.
5. Renter's identification name must match name on credit card being
used to pay for
rental.
6. Additional drivers are allowed but must present their own insurance
to cover the RV while driving. An additional $20 fee applies.
Joes RV Rentals Inc. reserves the right to deny
service to anyone for any reason.
VEHICLE
1. The reservation confirms rental dates, times, and a general vehicle
type. The reservation does not reserve a specific vehicle, size, type,
color, floor plan or model year.
2. JoesRV Rental Inc. reserves the right to fill reservations within
the category reserved, and may substitute upgraded coaches if necessary.
RATES
1. Rates are subject to change without notice.
2. Rate days are for nights of rental, not days.
PAYMENTS
1. A $500-$1000 rental prepayment is required to secure the reservation,
and must be submitted with the Reservation Application. Checks or Visa/MasterCard
are accepted. Although not limited to these items, common deductions
from the security deposit are; damage to the RV, additional mileage,
additional generator hours, dumping of the waste tanks, parking violations,
etc.
2. Full payment is due 15 days prior to departure. Reservations made
within 15 days require immediate payment.
RENTAL DAY
1. Rental is based on number of nights the motor home is used. Each
night constitutes a rental day.
2. Rental charges are based on rates in effect at pick-up and return
dates.
SECURITY DEPOSIT
1. A $500 to $3000 security deposit is required before departure. This
deposit covers all damage to the rented motor home while the renter
is responsible for it . It also covers payment of traffic tickets or
other fines incurred by the renter. The deposit, or unused portion thereof
is refundable within 14 days of the rental completion.
2. The Rental Contact is subject to a security deposit and is due with
the Rental Contract payment.
3. The security deposit must be made with a VISA or MASTERCARD.
CANCELLATION POLICY
1. Reservation cancellations over 21 days before departure are subject
to $200 cancellation fee.
2. Reservation cancellations 14 days before departure are subject to
$500 cancellation fee.
3. Cancellation charges will be taken from any renters’ funds
available: prepayments or security deposit.
4. We understand there are good reasons for cancellations, we will allow
you up to 12 months to rebook a reservation and use your cancellation
fees charged.
5.There is no fee to reschedule your vacation barring availability of
same class RV.
INSURANCE
JoesRV Rentals Inc.carries no insurance for renters on the RV.
1. The renter is required to provide liability and collision insurance
coverage.
2. Additional insurances are available, and can be purchased at the
time Rental Contract is determined. If you are unable to provide insurance
it can be provided by MBA Choice, viewed at www.mbachoice.com.
RESTRICTED AREAS
1. Restricted areas include, but are not limited to: Death Valley, Dalton
or Dempster Highways in Canada, New York City, Apache Trail, AZ, and
the Burning Man event held near Reno, as well as the country of Mexico.
2. Non-public roads.
3. Unpaved, dirt roads and "off-road" areas.
4. All desert areas during hot periods. During these periods, many areas
are not habitable and could pose a danger to humans. Consult JoesRV
Rentals Inc. for a complete list of restricted areas.
5. Renter is liable for all damages to vehicle, tires, towing charges
and other expenses as a result of a breakdown associated with operating
in these areas.
BUSINESS HOURS
Our office is open from 7:30 AM – 4:30 PM Monday through Friday
Saturday 8:00AM – 12PM
We are closed on Sunday and major Holidays.
Please call ahead if planning to come in on Saturday or after hours
to view an RV. We are happy to stay late or come in on Saturday to work
around your schedule.
PICK-UP AND RETURN
1. Pick-up is between 1:00 PM and 4:00 PM Monday through Friday. Saturday
pickup times are between 10:00 AM and 12:00 PM.
2. Return is 9:00 AM to 11:00 AM Monday through Friday, and 9:00 am
to 10:00 am on Saturday.
3. Other pick-up or return times can be arranged. A fee may be charged.
4. There are no refunds for early returns.
5. A $50/hour late fee applies to all returns.
6. All pick-ups and returns will be at: 650A Eugene Road, Palm Springs,
CA unless otherwise arranged, delivery and pickup of the RV is available
for a fee.
RESHEDULING POLICY
1. The renter may reschedule the rental once free of charge.
2. Thereafter, reschedules area allowed only as availability of coaches
permits and there is a $50 reschedule fee after the first reschedule.
ADDITIONAL DRIVER CHARGE IS $20.00 PER WEEK.
PREARATION FEE OF $75 IS CHARGED ON ALL RENTALS.
SANITATION CHARGE
1. JoesRV Rentals Inc. will dump tanks and flush lines when motor home
is returned for a fee of $75.00 This is done at the sole discretion
of JoesRV Rentals Inc. if this service is needed.
2. There is no sanitation fee if the renter performs these services.
CLEANING THE RV
1. A minimum cleaning fee of $85 is in effect for each coach. Coaches
requiring special cleaning may be subject to additional charges.
2. Renters are required to bring the RV back in a clean condition.
3. Cleaning charges are for interior and exterior cleaning only. It
does not cover any repairs.
4. Coaches requiring special cleaning, e.g. fumigation, undercarriage
pressure washing, etc. may be subject to charges in excess of $500.
This fee is at the sole discretion of Joe’sRV Rentals Inc.
PICK-UP AND DELIVERY CHARGES
1. The motor home can be delivered and picked-up from any location the
renter chooses (like their home, race track, etc.) The charge is $1.75
per mile traveled ($75 Minimum)
2. The renter, driver, and/or passengers can be picked-up or delivered
before and after the rental. The charge is $75 each way, up to 50 miles
traveled.
3. Airport pick-up and drop-off is available at Palm Springs International
Airport during normal JoesRV Rentals Inc. business hours for a fee of $25. After hours,
special arrangements can be made for a fee. Ask your representative
for more info.
MILEAGE
1. 700 free miles are allowed with each week rental. 300 free miles
are allowed with each 3 day rental.
2. Additional miles are charged based on a graduated scale:
a. Charges range from $0.35 per mile to $1.65 per mile
3. There is no refund for unused miles
FUEL
1. No warranties are made regarding fuel tank capacity or fuel mileage
We assume no liability for fuel consumption rates.
2. All gasoline, diesel or propane refueling during the trip is at customer’s
expense.
3. Unit will be delivered to renter with all tanks FULL at pick-up.
4. Refueling fees apply if vehicle is returned with less than a Full
Tank.
MAINTENANCE AND BREAKDOWN RESPONSIBILITY
1. The customer is responsible for checking the engine oil, fluids,
and coolant levels at each refueling, as well as reporting mechanical
failures immediately.
2. JoesRV Rentals Inc. will give instructions and procedures for maintenance
at time of rental.
3. JoesRV Rentals Inc. is not liable for renter’s expenses due
to unforeseen breakdowns beyond JoesRV’s control
4. Customers may be held responsible for mechanical damage due to negligence
in vehicle operation or failure to provide normal maintenance. In the
event the vehicle is in breakdown repair for 12 hours or more, through
no fault of the customer, our responsibility to customer is limited
to refund of daily rate or portion thereof.
5. Radio, automatic step, air conditioning, refrigerator, microwave
and appliances, cruise control, and generator malfunctions are not considered
breakdowns and no refunds are available for repair time to these items.
ONE WAY RENTALS
At this time JoesRV Rentals, Inc. does not provide One Way rentals.
GENERATOR
1. Most of our units are equipped with 120VAC generators, Cost is from $3
to $6 per hour depending on unit.
SMOKERS OR PETS
1. There is a $500 fumigation fee for rentals having evidence of smokers.
This charge is at the sole discretion of JoesRV Rentals Inc.
2. We enforce a strict NO SMOKING policy.
3. Pets must be discussed with a JoesRV Rentals representative in advance.
We offer a few ‘Pet Friendly’ vehicles. Extra fees apply.
TOWING
1. Towing is NOT ALLOWED. Exceptions can be made on an individual basis.
Renter’s car parking charge is $22.50 per day if the renter parks
their car in JoesRV Rentals’ lot.
RUSH ORDER charge of $250.00 applies
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